About Us
Commercial Cross is a UK-based company helping brands source from China with practical, hands-on support.
We work with startups and growing brands that need help navigating supplier communication, production coordination, packaging, assembly, quality control and shipping.
Our aim is to make the sourcing process clearer, more manageable and less risky. We understand that sourcing from China can bring strong commercial advantages, but it can also lead to delays, misunderstandings and costly errors if not handled carefully.
That is where we come in. We help bridge the gap between UK businesses and suppliers in China with straightforward communication, practical coordination and a hands-on approach.
Today, our main focus is supporting UK brands with:
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product sourcing from China
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supplier and factory coordination
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packaging and assembly in China
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quality control
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shipping and logistics
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selected support with compliance, packaging development and UK fulfilment
We adapt our support depending on the project. Some clients need help at the early sourcing stage, while others need more ongoing coordination across production, packaging and shipment.
Clients work with us because they want a sourcing partner who is practical, responsive and able to work across both the UK and China sides of a project.
We understand the standards, expectations and communication style that UK businesses look for, while also understanding how to deal with factories and suppliers in China in a realistic and efficient way.
Our role is not just to pass messages on. It is to help move projects forward, reduce friction and make the overall process easier to manage.
Commercial Cross was built on years of cross-border experience between the UK and China.
Over time, we developed hands-on experience across e-commerce, logistics and operational coordination. That experience shaped the way we work today: practical, flexible and focused on helping clients solve real problems.
As the business developed, our focus also evolved. Today, our main priority is helping UK brands source from China more effectively, while continuing to support selected cross-border projects where our experience is relevant.
In addition to our current sourcing work, we have also supported projects related to China market entry and cross-border operations. This broader experience gives us a stronger understanding of how sourcing, logistics and market execution fit together.
2011
Opened first online store on Taobao
2012
Arranged an official visit for Tianjin council with Scottish Enterprise and saw the potential of selling UK products to China
2014
Started working as a business full time and soon began receiving daily orders
2015
Started Commercial Cross as a company and opened Ybexpress logistic service
2016
Sent 10 pallets in a week and started sourcing from China
2017
Built company official website and social media platforms
2018
Ordered and delivered for over 50,000 customers
2019
Moved to a much bigger warehouse and started Shopbycard project
2020
Donated £8,000 worth of masks to Wuhan hospital during the pandemic
2021
Turnover hit £9m and we updated our operation system
2022
Launched EE2C (Expanding E-commerce to China) campaign
2025
Developed a clearer sourcing service focused on practical support, risk reduction and smoother project delivery
Reliable, we’ll always be there for you.
Innovation, we’re always looking for new and more efficient ways to get things done.
Passionate, we’re very proud of what we do and enjoy it
While the Blue and Red of our logo represents the trade between Scotland and China, our Cross stands for much more. It represents the bridge between your brand and a global audience. It represents the game changing variable in your development. It represents the multiplication and growth of your business, and marks opportunity on the map of your businesses future.
